BoxCast

Mindy Worley

Josh Mathus

Information Systems and Security

All you need to know about the BoxCaster, BoxCaster Pro, and Broadcaster Mobile app

BoxCast Encoders

Learn why you might see a difference between the video input and streaming profile of your BoxCaster.

Understand the BoxCaster Video Input + Streaming Profile

Learn how to configure a BoxCaster to use a Wi-Fi (wifi) network.

Connect your BoxCaster to Wi-Fi

Learn how to share internet (including wifi) with the BoxCaster from either a Mac or PC.

Internet Sharing + The BoxCaster

Learn how to configure your BoxCaster to stream in 1080p30.

Stream in 1080p30 with the BoxCaster

The BoxCaster requires DHCP to access our media servers. However, there are workarounds if a static IP address is necessary.

Static IP Addresses + The BoxCaster

Use this article to troubleshoot if the BoxCaster is offline.

Troubleshooting when a BoxCaster is offline

The BoxCaster, Pro, and Spark all have audio adjustment settings that can be changed before or during a broadcast.

Adjusting Audio Levels on BoxCast Encoders

View step-by-step instructions for hooking up an audio mixer to the BoxCaster's RCA connection.

Connect an Audio Mixer to a BoxCaster

Edit Settings on Your BoxCast Encoder

Video discoloration can occur for some users when outputting HDMI from some Mac computers into the BoxCaster.

Fix Output Discoloration Issues From a Mac

Learn what all the lights on your BoxCaster do and what it means when they're illuminated.

Understand the Function of the Lights on the BoxCaster

Understand which video resolutions and frame rates are compatible with the BoxCaster.

BoxCaster-Compatible Video Resolutions + Frame Rates

BoxCaster 

Watch a video and follow this step-by-step guide intended for first-time BoxCaster Pro users.

Get Started with the BoxCaster Pro

Did my BoxCaster Pro Power Plug Change?

Recommendations for color space outputs to BoxCaster encoders

BoxCaster Color Space Recommendations

This article explains the indicator lights on the BoxCaster Pro (power, network ready, streaming, etc.)

Understand the Light Ring Colors on the BoxCaster Pro

Explains the correct operating conditions for the BoxCaster Pro and how to mitigate a situation when it overheats.

BoxCaster Pro Operating Conditions

Learn how to access a preview of your broadcast, which can be seen as soon as you plug in your video input to the Pro.

Preview Video on the BoxCaster Pro

Follow these steps to configure Wi-Fi (wifi) with your BoxCaster Pro over Bluetooth from your iPhone.

Configure Wi-Fi on the BoxCaster Pro

Menus and states on the BoxCaster Pro and what they mean

BoxCaster Pro User Interface

Understand which video resolutions and frame rates are compatible with the Pro.

BoxCaster Pro Compatible Video Resolutions + Frame Rates

The firmware for the devices occasionally requires updating, which is an automatic process that can happen in the background.

Updating BoxCast Encoder Firmware

Which BoxCaster Pro version do I have?

Pro 

Getting Started with Spark

Connecting Audio Sources to Spark Encoder

Adjusting Audio on the Spark Encoder

How to Record to MicroSD Card on Spark

Spark Compatible Video Resolutions + Frame Rates

Configure Wi-Fi on Spark

Spark Maintenance: Cleaning the Fan

How to Manage Audio Sources and Levels on Your Spark Encoder

Spark

Learn how to live stream directly from your Apple iOS device using Broadcaster by BoxCast.

Stream Using an iPhone or iPad with the Broadcaster App

You can use low latency preview mode with the Broadcaster app to view a stream with less delay.

Preview a Stream using the Broadcaster app

Find which Apple devices work with BoxCast's Broadcaster app.

Apple Devices Compatible with the Broadcaster App

Learn how to bring audio from an external soundboard into the Broadcaster app with this video and article.

Bring Mixer Audio into the Broadcaster App

Brian Lee

Broadcaster Mobile App

email us: <a href="mailto:questions@boxcast.com" rel="nofollow noopener noreferrer" target="_blank">questions@boxcast.com</a>

Dashboard Log In

RemoteMix Help Center

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.