Check out this video to learn everything you need to know about the BoxCaster Pro.

* You can find the technical specifications of the BoxCaster Pro here.

Follow these steps to get started with your BoxCaster Pro:

Step 1

Take your BoxCaster Pro and power supply out of the case and plug in the BoxCaster Pro. You'll notice the power supply has the ability to screw onto the Pro so it doesn't fall out. Once plugged in, the BoxCaster Pro will have a black screen and a white light illuminating around it for about 30–45 seconds before it fully powers on.

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Once fully powered up, your BoxCaster Pro should look like this.

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Step 2

Plug your BoxCaster Pro into the internet with an ethernet cable. If you plan on using Wi-Fi, click here. Once connected, you can see if it's hooked up via ethernet or Wi-Fi. Also, if you click on the screen, you can see more information about the network you're connected to.

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Step 3

Plug in a video and audio source. The BoxCaster Pro has SDI and HDMI for video, and XLR/1/4 combo jacks for audio.

If you plan on running all your audio in video SDI or HDMI, you won't need to plug in anything for audio — everything will come through via SDI or HDMI.

If you plan on plugging in analog audio, you'll want to make sure you plug both left and right channels into the BoxCaster Pro.

Once everything is plugged in, you'll see your video connection on the screen and be able to tell if you're getting audio by the audio meters. Click Video Preview in the right corner to have the video go full screen.

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Step 4

Log in to your BoxCast Dashboard and schedule a test to make sure your live streams will work without a problem.

Other Tips for the BoxCaster Pro

Gain Control

When using analog audio (XLR or 1/4 Inch), you can control the gain by tapping the Analog levels on the Audio screen. Use the knob on the screen to adjust the gain. If any additional gain is required, you must use external amplification.

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Headphone Jack

The BoxCaster Pro has a headphone output for monitoring the audio of your live stream. The audio you hear on the headphone output will always be the production feed that will be streamed. There will be a slight delay on the headphone audio as well.

Adjusting the Headphone Volume

In the audio screen, tap the headphone icon in the top right. Use the slider to adjust the volume.

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USB Port

Currently, the only purpose of the USB port on the BoxCaster Pro is for compatibility with the BoxCast Scoreboard Assist. The USB port won't work with cellular modems or other USB accessories.

USB C Port

Currently the USB C has no functionality, but it will be utilized by future developments.

If you have ideas or suggestions for accessories or enhancements, please submit them using our product suggestion portal.

FAQ

How much does the BoxCaster Pro cost?

BoxCaster Pro pricing can be here.


How can I purchase a BoxCaster Pro?

You must have an active BoxCast subscription in order to purchase a BoxCaster Pro. If you're in the process of subscribing to service, let your account executive know you'd like to purchase the BoxCaster Pro.

If you already subscribe to our service, you can place an order with your client manager or a streaming coach. Please reach out to CM@boxcast.com to ask about ordering a BoxCaster Pro.

Does the BoxCaster Pro have audio input and output monitoring?

Yes. Your analog, HDMI, or SDI audio feed can be monitored from the BoxCaster Pro’s onboard LCD touchscreen. A couple of particularly nice features are the onboard phantom power and gain staging for your analog inputs. You can also listen to the audio via the headphone jack on the BoxCaster Pro.


Does the BoxCaster Pro have onboard recording?

No, but if this is something you'd like, please email ideas@boxcast.com and let us know why it would be important to you.


Can the BoxCaster Pro pass through my HDMI input to an SDI output, or my SDI input to a HDMI output?

No. The inputs and outputs for SDI and HDMI are simply passthrough. In other words, what comes in via HDMI goes out HDMI (same for SDI).

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