Live streaming Broadcasts

Everything you need to know about live streaming

Josh Mathus avatar Wade Clark avatar Gary Buchanan avatar +1
14 articles in this collection
Written by Josh Mathus, Wade Clark, Gary Buchanan and 1 other
Troubleshooting and FAQ

BoxCast Says "There Was an Unexpected Player Error..."

This article is for technical users. It explains how a content security policy may block video playback and offers ways to fix the issue.
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Written by Mindy Worley
Updated over a week ago

Troubleshoot Remotely Using Low-Latency Preview

Learn how to troubleshoot streaming issues in near-real time from a remote location.
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Written by Mindy Worley
Updated over a week ago

Debug Common Audio Issues

Learn the top causes of audio issues and how to fix them.
Gary Buchanan avatar
Written by Gary Buchanan
Updated over a week ago

Understand Viewer Analytics

Each broadcast includes statistics on viewership. This article breaks down the viewer analytics you have access to and where to find them.
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Written by Mindy Worley
Updated over a week ago

Audio Problems with Facebook Live or Mobile Devices

In some cases – commonly reported by Facebook Live or mobile users – audio can sound distorted. This guide assists in troubleshooting.
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Written by Mindy Worley
Updated over a week ago

Understand Error Messaging on Concurrent Broadcasts + Stream Limits

Read this article to understand why you've received an error messge if you tried scheduling simultaneous broadcasts.
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Written by Mindy Worley
Updated over a week ago

Troubleshooting Video Input Issues with BoxCaster, BoxCaster Pro, or RTMP Encoders

This article covers how BoxCast encoders behave when encountering various video input issues, as well as some common troubleshooting tips.
Wade Clark avatar
Written by Wade Clark
Updated over a week ago

The Cause of a Blue Screen

A blue screen is caused by a loss of video signal. It's typically caused by a loose camera connection.
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Written by Mindy Worley
Updated over a week ago

Understand Live Video Delay

This article explains why there's delay (or latency) of 30 seconds to 1 minute on live video.
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Written by Mindy Worley
Updated over a week ago

Understand Stream Diagnostics

Use diagnostics on the Dashboard to help understand and troubleshoot quality issues with your stream.
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Written by Mindy Worley
Updated over a week ago