BoxCast

This article is for technical users. It explains how a content security policy may block video playback and offers ways to fix the issue.

BoxCast Says "There Was an Unexpected Player Error..."

Learn how to troubleshoot streaming issues in near-real time from a remote location.

Learn the top causes of audio issues and how to fix them.

In some cases – commonly reported by Facebook Live or mobile users – audio can sound distorted. This guide assists in troubleshooting.

Read this article to understand why you've received an error messge if you tried scheduling simultaneous broadcasts.

This article covers how BoxCast encoders behave when encountering various video input issues, as well as some common troubleshooting tips.

A blue screen is caused by a loss of video signal. It's typically caused by a loose camera connection.

This article explains why there's delay (or latency) of 30 seconds to 1 minute on live video.

Use diagnostics on the Dashboard to help understand and troubleshoot quality issues with your stream.

Find answers and get help from Intercom Support and Community Experts

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