Trying to watch a live stream?

Start here if you are viewing – or having trouble watching – a broadcast from an organization that uses BoxCast

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13 articles in this collection
Written by Tom Bubnick, Josh Mathus, Wade Clark and 1 other

Best Practices for using BoxCast Ticketing (for viewers)

Written by Mindy Worley
Updated over a week ago

Common Issues When Watching a Broadcast

Having trouble playing a live stream? Here are common ways to troubleshoot a broadcast.

Written by Tom Bubnick
Updated over a week ago

Watch a Broadcast Hosted by BoxCast

Trying to watch a live stream from an organization that uses BoxCast? There are a few common ways to find a broadcast.

Written by Tom Bubnick
Updated over a week ago

Learn to Use the BoxCast Video Player

Read a detailed list, with pictures, of the features and options of the BoxCast video player.

Written by Josh Mathus
Updated over a week ago

Finding + Viewing Broadcasts

Watching a Broadcast on a TV

Recommendations and best practices for watching a broadcast on a smart TV.

Written by Wade Clark
Updated over a week ago

You Do Not Need an Account to View a Live Stream

If you're trying to watch a live stream, you don't need to create a BoxCast account (but you may need a ticket)

Written by Tom Bubnick
Updated over a week ago

Recommended Devices for Watching a Broadcast

Learn which destinations are supported by BoxCast.

Written by Tom Bubnick
Updated over a week ago

Avoid Skips + Buffering with Player Settings

If the live stream you're viewing is skipping or buffering, try selecting a different quality level.

Written by Tom Bubnick
Updated over a week ago

BoxCast Says "Broadcast Not Available in Your Area"

If you see an error message about a "region restriction" or "sharing your location," use this article to resolve the issue.

Written by Tom Bubnick
Updated over a week ago

BoxCast says "Too Many Active Devices Watching..."

If you see an error message that says "There are too many active devices watching with this ticket," use this article to resolve the issue.

Written by Tom Bubnick
Updated over a week ago

Buying Tickets + Refunds

Watch a Purchased Broadcast

Check your email to find a link to watch your purchased broadcast.

Written by Josh Mathus
Updated over a week ago

Issues Purchasing a Ticket

Having trouble paying for a broadcast? There are 2 common issues in this situation.

Written by Mindy Worley
Updated over a week ago

Ticket Refund Policy

View the scenarios where a ticket refund can be issued by BoxCast to broadcast viewers.

Written by Tom Bubnick
Updated over a week ago