Go to BoxCast
Go to BoxCast
All Collections
Support for Viewers Watching a Live Stream
Support for Viewers Watching a Live Stream
Start here if you are viewing – or having trouble watching – a broadcast from an organization that uses BoxCast
U
By Mindy and 3 others
4 authors
12 articles
Finding + Viewing Broadcasts
BoxCast viewer account information
Watch a Broadcast Hosted by BoxCast
Watching a Live Stream on a TV
Adjusting settings in the BoxCast Video Player
Recommended Devices for Watching a Broadcast
Common Issues When Watching a Broadcast
BoxCast Says "Broadcast Not Available in Your Area"
Ticketed Broadcasts
Best Practices for using BoxCast Ticketing (for viewers)
Watch a Purchased Broadcast
BoxCast says "Too Many Active Devices Watching..."
Issues Purchasing a Ticket
Ticket Refund Policy