If you need to upgrade your account or buy a BoxCast product, you can easily do this inside of the BoxCast Dashboard.
Upgrade your Paid Plan
To upgrade your account, start by going to your account drop down on the top right side of the screen, and click on My Account. Select the Billing tab, and click Upgrade Plan.
This will redirect you to another page where you will be able to select the new plan you wish to be on. If you would like to keep the same plan and buy a BoxCaster Encoder, Scoreboard Assist, or add-on for your account select Keep Current Plan.
Once you select a plan, click Continue.
If you would like to add a BoxCast encoder or Scoreboard Assist onto your order you can select them on the Hardware page.
The Add-Ons option on the following page will allow you to add additional features to your account such as...
BoxCast Additional Simultaneous Stream
BoxCast Extended Broadcast Duration
You do not have to select an add-on option to continue. Once you click Continue, you will need to sign the agreement on the next page and click Finalize document.
You will need to enter your credit card or bank information to complete your payment. You might see a credit next to your current plan. This is a discount applied based on how many days in the month are left when you upgrade. You receive this credit because you didn't end up using that plan for the entire month. We will also prorate your new plan’s payment for this month.
Now that you have completed payment, you can start using your upgraded features! If you have any questions, please reach out to your customer success manager at email@example.com.