BoxCast provides a simple-to-use ticketing system which allows you to generate revenue by offering viewers the option to purchase a ticketed broadcast, or even a ticketed channel that features multiple broadcasts. The feature also includes what we call flex ticketing, which allows your viewers to watch for free in SD (standard definition) quality should they perfer not purchasing the ticket to watch in HD (high definition).

Set Up a Ticketed Broadcast

Set up a Ticketed Channel

Ticket Reporting

Receipt of Ticketing Revenue

While scheduling a broadcast, navigate to the Visibility section and select either Ticketed HD or Ticketed, followed by setting the ticket price.

Ticketed and Ticketed HD broadcasts are not permitted to be live streamed to social media or RTMP destinations.

Upon scheduling the ticketed broadcast, a Purchase Ticket button (with price) will appear for viewers who find the event from a boxcast.tv link, or from a BoxCast embedded player. Ticketed events cannot be purchased from the BoxCast TV apps (Roku, Apple TV, Fire TV).

Wondering what a viewer sees after purchasing a ticket?

Setting up a ticketed Channel is useful in providing viewers the option to purchase a single ticket for access to multiple broadcasts. This feature is often used for events like sports tournaments, educational workshops, conferences, etc.

Create a new Channel if you haven't already, select a Visibility of Ticketed HD or Ticketed, and then set the ticket price before finally creating your Channel.

You may also click on an existing Channel, click Edit Channel, select a Visibility of Ticketed HD or Ticketed, and then set the ticket price before finally saving your changes.

Once you have ticketed and assigned broadcasts to a Channel, a Purchase Ticket button (with price) will appear for viewers who find the event from a boxcast.tv link, or from a BoxCast embedded player. Ticketed Channels cannot be purchased from the BoxCast TV apps (Roku, Apple TV, Fire TV).

Click a Channel's Ticket Report to view tickets sold All Time, This Quarter, or Last Quarter.

Click on the Reports page in your BoxCast Dashboard, and then click on the Ticket Reports tab. You may sort by

For timely disbursement of ticketing revenue, please be sure to provide payments@boxcast.com with a copy of your organization's W-9.

Ticketing revenue is delivered at the end of each fiscal quarter so long as the total funds exceed $100. Funds totaling under $100 will roll over into the next quarter and continue doing so until funds exceed $100. If revenue totals less than $100 by end of the quarter and you wish to collect rather than rolling over, simply email payments@boxcast.com. The team would be happy to process and disburse the funds.

BoxCast is also on bill.com. Ticketing revenue can be paid out through e-payments, which is a quicker and more secure way to receive your payments than a traditional check. If interested, email payments@boxcast.com requesting a bill.com account with BoxCast. As a reminder, disbursements are still made each fiscal quarter.

What is my revenue split with BoxCast?

A credit card and processing fee of 2.9% + $0.30 per transaction is applied, and then you receive 75% of the revenue.

How do I issue ticket refunds?

Please reach out (or direct purchasers) to questions@boxcast.com. BoxCast Technical Support requires any combination of the following in order to find the ticket record for refund. Purchasers may first want to review BoxCast's Ticket Refund Policy.

How does a viewer watch a ticketed event broadcast once purchased?

An email will be sent with a unique watch link. Learn more about watching a broadcast when you've purchased a ticket.