Use the BoxCast Ticketing Feature

Learn how to generate revenue by selling tickets to your live or recorded broadcasts.

Josh Mathus avatar
Written by Josh Mathus
Updated over a week ago

BoxCast offers a simple-to-use ticketing system for your broadcasts that allows you to generate revenue by charging viewers a fee per broadcast or per channel. BoxCast also offers a Flex Ticketing feature that will allow your viewers to watch for free at an SD (standard definition) quality broadcast or purchase a ticket for the HD (high definition) quality version of your broadcast.

Set Up BoxCast Ticketing

Click on Schedule a Broadcast, fill out the information for the broadcast, and select Ticketed under the Broadcast Type.


If you use the Flex ticketing feature you will get a message that says "Viewers will receive a low-quality stream for free" reminding you that viewers can watch in SD (standard definition) quality for free.


Set your ticket price. It must be a minimum of $4.00.

Finish scheduling, and the ticket price will now appear on that broadcast. This will work if the broadcast is embedded on your website, or someone is using the link.


You can also set up ticketing for a channel. This is useful if you would like to provide the option to pay one ticket price for multiple broadcasts. This feature is often used for sports tournaments, educational classes, conferences, etc.

Set up a Ticketed Channel

Create a new channel, or click to Edit channel settings for an existing channel. It can be found under the Overview tab, under Visibility.


Once you have selected a channel, you can now embed that channel on your website or start sharing the link so viewers can start purchasing tickets for that channel. Clicking on Ticket Report will show you how many tickets you have sold on that channel.


If you'd like help on how to set up a channel, we have an article for that.

How do I check how many tickets I sold?

Click on the Reports tab in the BoxCast Dashboard.


Click on Ticket Reports and select the option you wish to see the number of tickets from.


For this example, we selected All Single Broadcast Tickets.


For timely disbursement of ticketing checks, please be sure to provide with a copy of your organization's W-9.

Common Questions

What is the ticketing split between BoxCast and my account?

A credit card and processing fee of 2.9% + $0.30 per transaction is applied. Then revenue is split between you and BoxCast (75%/25%).

When do I get a check for our ticket revenue?

Your ticket revenue check will be sent to you at the end of the fiscal quarter. If you have additional questions about this please reach out to our billing team at

How do I refund someone who bought a ticket?

Please reach out to with the name and email of the person you wish to refund.

How does someone watch a broadcast once they buy a ticket?

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