Download Viewer Analytics
Mindy Worley avatar
Written by Mindy Worley
Updated over a week ago

Your viewer analytics can be downloaded right from the BoxCast Dashboard. Simply go to Reports, then select the data you'd like to download, up to 7 days. Select Export data to CSV at the top left of your screen, and the .CSV file will automatically download for you.

The report will provide information such as time viewed, broadcast name, seconds watched, country, device watched on, browser and more.

The limit is set to 7 days or about 50,000 viewers at this time, but we are working on expanding those parameters. If you had an unusually large audience (good for you!), you can likely still download the data in smaller increments by shortening the date parameters. We recommend keeping it to around 50,000 viewers per download for the best experience, though sometimes it can handle a little more. The 7 day limit is a hard limit, where the viewer count can vary, so feel free to fiddle with it to get the desired result. Reach out to us if you have any issues or questions at questions@boxcast.com or in the chat.

If you have suggestions for how we can make improvements to our analytics page, please email ideas@boxcast.com so we can add them to our list!

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