When you become a new BoxCast user, we require you to have a strong password and verify your email address. This is to prevent data breaches and security issues with someone accessing your account. Here’s everything you need to know about our password and email requirements.
BoxCast Password Requirements
Choose a strong password when you set up your BoxCast account. For your security, your password must meet the following criteria:
At least 8 characters
Doesn't include your name or the word "BoxCast"
Doesn't repeat 4 or more characters (e.g., “aaaa” is not okay)
Doesn't include sequences of 4 or more (e.g., “1234” is not okay)
Isn't in a database of compromised or common passwords (e.g., "password123" is not OK)
If your password doesn’t meet one or more of these requirements, you’ll see it highlighted in red so you know what to change to fit the criteria.
Email Verification Requirements
As a new BoxCast user, you’ll also need to confirm your account before you can log in.
Once you confirm your account, you’ll be asked to set up a password:
If you don’t confirm your account, you’ll be prompted with the following message:
Please try sending yourself a new verification email to confirm your email address with our system. Once your password is set, you’ll be redirected to the Dashboard to start streaming!
Q: I need to add a user to my BoxCast account. How do I do that?
A: Reach out to our Support team at firstname.lastname@example.org, and give them the name and email of the person you’d like to add. You must be an admin of the account to add users.
Q: How do I reset my password?
A: Go to Settings in the BoxCast Dashboard and select the Account tab. Click the Edit button beside the heading Personal Information to change your password.
Q: I’m not getting the verification email. How do I access my account?
A: If you don’t get the verification email after two minutes, check your email's spam folder. If it's not in there, email our Support team at email@example.com for help.