Troubleshooting RTMPS streaming

Some encoders don't like connecting to RTMPS streams

Mindy Worley avatar
Written by Mindy Worley
Updated over a week ago

Recently, BoxCast switched their RTMP addresses to RTMPS to make your broadcasts more secure. As a result, some encoders will give an error and not connect because they do not like sending RTMPS. It seems like we're seeing this happen particularly with Wirecast users. Good news: There's an easy fix.

Remove the "S" from the RTMP address.

Here, you can see the Server URL is:


Simply remove the "s", making it this instead:


That should solve your issue. If you have more questions, please feel free to reach out to our support team in the chat below!

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