Skip to main content

Troubleshooting RTMPS streaming

Some encoders don't like connecting to RTMPS streams

Written by Mindy Worley

Recently, BoxCast switched their RTMP addresses to RTMPS to make your broadcasts more secure. As a result, some encoders will give an error and not connect because they do not like sending RTMPS. It seems like we're seeing this happen particularly with Wirecast users. Good news: There's an easy fix.

Remove the "S" from the RTMP address.

Here, you can see the Server URL is:

rtmps://rtmp.boxcast.com/live

Simply remove the "s", making it this instead:

rtmp://rtmp.boxcast.com/live

That should solve your issue. If you have more questions, please feel free to reach out to our support team in the chat below!

Did this answer your question?