You may have viewers from all over the world tuning in to your broadcasts, and that is awesome! BoxCast's Multilingual Captioning feature can help overcome language barriers and expand your audience. This feature automatically translates your captions on live and recorded broadcasts in up to five different languages.
Enable Multilingual Captioning for a Broadcast
On the scheduling page, first select your video source of choice before scrolling down to click the Closed Captioning menu, and then toggle on Automatically Display Captions for Broadcasts (if not already enabled globally).
Choose the Broadcast Language. This is the language being spoken in your broadcast. Leaving the field blank will simply result in English captions.
Toggle on Multilingual Translation and choose up to five languages from the Caption Translations dropdown list. Captions for your broadcast language are automatically included.
Note: If you have chosen a Broadcast Language other than English, the only choice of language in the Caption Translations dropdown will be English. As an example, you cannot choose a Broadcast Language of Swahili and then translate captions into Portuguese. A viewer's caption choices would be Swahili and English in this example.
Enable Multilingual Captioning at the Global Level
Enable captioning and translations by default so that whichever broadcasts are scheduled and then go live, they reflect the options you've chosen at the global level for your account. This would come in handy if your are scheduling several broadcasts individually, or bulk scheduling, so you needn't go through the process of enabling closed captioning and translations each broadcast at a time.
Go to the Preferences page from your BoxCast dashboard's Settings menu, and then click to edit the Captioning and Translation section.
Toggle on Always Caption Broadcasts, and choose the Default Broadcast Language (the language being spoken in your broadcast).
If English is your chosen Default Broadcast Language, toggle on Always Translate Captions and choose up to five languages for multilingual captioning, followed by clicking the Save Changes button.
Edit Translated Captions
In the event you find your recorded captions aren't as accurately reflected as you wished, you may edit them!
Click into the desired broadcast and navigate to the Captions tab, select the language you wish to edit captions for, and then click the Edit Captions button to begin. Click the Publish Changes button when ready to save your changes.
Frequently Asked Questions
How do I make Multilingual Captioning part of my BoxCast streaming plan?
You must have the Live Automated Captioning feature, whether added on or as part of your BoxCast Advanced or Premium plan. You can reach out to your Client Success Manager or in the chat to get it added.
How do I generate Multilingual Captions for my imported videos?
The Multilingual Captioning feature does not currently accommodate videos imported to your Dashboard. If your plan includes automated captioning, captions for imported videos may only be generated in English.
Are captions of my chosen languagues included when I download my video recording?
No. You may, however, download the WebVTT File (.vtt) or Text File (.txt) of each language you chose for the live broadcast. Many players
How might I request new languages, or other helpful captioning and translation features?
Please feel free to share your ideas and feedback with us here!